Purchasing + Shipping
Paintings are packed and shipped within 5 working days by Royal Mail, Parcel Force or courier.
Shipping is to UK addresses only at this time.
Note: At the current time shipping costs and delivery times are varying significantly due to certain restrictions. I will do my best to provide the best service available.
Please allow 5 days for delivery.
Collection from my studio in West Yorkshire is possible. Please email info@erinward.co.uk to arrange a suitable time.
Returns
If your painting is not as you expect, you have 14 days to contact me by email and request a refund.
Once a return has been agreed upon, you are responsible for packing and arranging return delivery using the same service it was sent to you.
Once the piece has been safely returned I will refund your payment within 14 days.
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days with a photograph.
Updated June 2023